Student Reunification: Scanning or Searching by Name

Before you start

This article is for staff who are helping with student release during an active Reunification Event or drill.

Staff can release students by:

• Scanning the parent or guardian’s Circool Pass
• Searching for the parent or student contact by name
• Reviewing the students that person is approved to pick up

Related articles

Before using the student release tools, review these related guides if needed:

• How to Configure Reunification Settings
• How to Start a Reunification Event

Step 1: Open the Reunification scanner

There are two ways to start scanning for a Reunification Event.

1. From the Reunification Dashboard, click Start Scan.
2. Or, log in to Circool from your phone. If a Reunification Event is active, Circool will show a message asking you to start scanning QR codes for the event.

Step 2: Invite or resend scanning help

When the Reunification Event is published, invitations to help scan are sent to your school staff and central office team.

To resend an invitation or add someone new, click Ask for Check-in Help.

1. Click Ask for Check-in Help.
2. Select the staff members who should receive the scanner link.
3. Click Share.

Step 3: Open the Circool Pass scanner

To begin scanning a parent or student contact’s Circool Pass, click Circool Pass.

Your camera will open after you grant permission.

Point your camera at the parent or guardian’s Circool Pass. Circool will recognize the pass and open the student release screen.

Step 4: Select the student or students to release

After the Circool Pass is scanned, Circool will show the students that parent, guardian, or student contact is approved to pick up.

On this screen, staff should:

1. Review the approved pickup person.
2. Review the student or students listed.
3. Select one or multiple students from the list.
4. Click Check Out Student.

After checkout is complete, your screen will return to the scanning page so you can continue releasing students.

Step 5: Search by name

If the parent, guardian, or student contact does not have their phone or Circool Pass, you can look them up by name.

To look up a parent, guardian, or student contact by name, click Guestlist.

Then:

1. Search by parent, guardian, or student contact name.
2. Review the correct person.
3. Click Checkout.
4. Select the student or students to check out.

The same student release screen will appear so staff can confirm the student or students before completing checkout.

Step 6: View Student Release Status

This view helps staff see which students have already been picked up and which students have not been released yet.

Step 7: Review released and not released students

After clicking View Students, you can monitor student release status during the Reunification Event.

You can:

• Click Released to see all students who have been released.
• Click Not Released to see all students who have not yet been released.

Helpful tips

• Use the Circool Pass when available: Scanning is usually the fastest way to locate the approved pickup person and eligible students.
• Use name search as a backup: If the parent or guardian does not have their phone or Circool Pass, search by name.
• Confirm before release: Review the approved pickup person and selected students before clicking Check Out Student.
• Release multiple students when appropriate: If the approved pickup person is connected to multiple students, select all students being released to that person.
• Use View Students for oversight: The student dashboard helps staff track who has been released and who remains.

What happens next

After a student is checked out, Circool records the release and returns staff to the scanner so they can continue processing the next parent, guardian, or student contact.

School staff can continue scanning Circool Passes, searching by name, and monitoring released and not released students from the Reunification dashboard.

Need help?